Collection of Information
To use the Shack Homewares Pty Ltd website and services, we may collect information from you to provide the best service possible. This includes any correspondence, particularly regarding sales, support, and accounts, including email. Information is collected via correspondence from you or your company, which may occur through telephone, email, mail, fax, SMS, or directly through our website.

Use of Collected Information
The details collected from customers of Shack Homewares Pty Ltd are necessary to provide you with our products and/or services and maintain a high level of customer service. This includes data collected to enhance our communications with you, such as through email and SMS. We may use this information to send you transactional and promotional SMS messages. If you wish to opt out of receiving such messages, you can do so at any time by following the opt-out instructions provided in the message or by contacting us.

SMS Abandoned Cart Disclosure
The Shack Homewares Pty Ltd website may use cookies and plugins, in collaboration with third-party services, including Klaviyo and WooCommerce, to keep track of items you add to your shopping cart, including when a cart is abandoned. This information may be used to determine when to send reminder messages via SMS about items left in your cart.

Storage of Collected Information
The security of your personal information is of utmost importance to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that data using Secure Socket Layer (SSL) technology. Credit Card details are collected and passed on as required for processing but are not permanently stored. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and upon receipt. For any questions about website security, you can email us at enquiries@shack.com.au.

Access to Collected Information
If your personally identifiable information changes or if you no longer desire our service, you can correct, update, delete, or deactivate it by emailing us at enquiries@shack.com.au.

Orders
If you purchase a product or service from us, we may request certain personally identifiable information from you. This may include contact information (such as name, email, and postal address) and financial information (such as credit card number and expiration date). We use this information for billing purposes and to fulfill your orders. If there are issues processing an order, we will use this information to contact you.

Communications
Shack Homewares Pty Ltd uses personally identifiable information for essential communications, such as emails, account information, and critical service details. We may also use this information for promotional purposes, including SMS. You will be informed if your personal information is to be shared with any third party that is not our agent/service provider so that you can decide whether to share your information. If you wish to opt out of receiving promotional SMS or emails, please contact us at shack@shack.com.au.

Third Parties
Shack Homewares Pty Ltd may use third-party services to assist with essential functions, such as delivering SMS messages. We may share your information with such third parties as necessary for them to provide their services. However, your SMS opt-in data will not be shared with any third party for non-service-related purposes. These third parties are prohibited from using your personally identifiable information for any other purpose.

Legal
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.

Links
The Shack Homewares Pty Ltd website may contain links to other websites. Shack Homewares Pty Ltd is not responsible for the privacy practices or the content of any linked websites. This Privacy Policy applies solely to information collected on our website and may differ from the policies of other sites that you may link to from this site. We strongly recommend reviewing the privacy policy of any site you link to from this site. We cannot be held responsible for any losses incurred or sustained by customers who transmit information through email or other internet links.

Changes to Privacy Policy
If we decide to change our Privacy Policy, we will post those changes to this statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this Privacy Policy at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or through a notice on our homepage.